Frequently Asked Questions
Expert Support for Your Ghost Hunting Equipment
What is the standard shipping time for ghost hunting gear?
We process all orders within 1-2 business days. Standard shipping within the US typically takes 3-5 business days via USPS or UPS, ensuring your equipment arrives safely for your next investigation.
Do your electronic devices come with a warranty?
Yes, all our professional-grade electronics, including EMF meters and spirit boxes, come with a 1-year limited manufacturer warranty against technical defects.
What is your return policy for sensitive electronic equipment?
We offer a 30-day return policy for unopened and unused gear. If a device is defective upon arrival, please contact our support team immediately for a pre-paid return label and a priority replacement.
Are batteries included with my purchase?
To comply with shipping regulations for lithium-ion and alkaline batteries, most devices are shipped without batteries unless specified as 'Rechargeable' in the product description.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.